- Analytics, BI & Reporting
- Orchestration & Automation
- GenAI Solutions
- Chatbot / Virtual Assistants
Cloud Services
Analytics, Automation, AI_ML Solutions
Platform Solutions - ServiceNow
IT Service Management (ITSM)
- Service Request | Incident | Problem | Change Management| CMDB
Customer Service Management (CSM)
- Case Management | Knowledge Management | Field Service Management
Application Development
- Custom Application Development | App Engine Studio
IT Operations Management (ITOM)
- Event Management | Operation Intelligence | Discovery | Service Mapping
Human Resources Service Delivery (HRSD)
- HR Case Management | Employee Service center | Onboarding and Transitions
Performance Analytics
- Dashboard and Reporting | Data Visualization
IT Asset Management (ITAM)
- Asset Management | Asset Discovery | Contract and Warranty Management
Governance, Risk, and Compliance (GRC)
- Policy and Compliance Management |Risk Management | Audit Management
Integration Hub
- Integration Connectors |Flow Designer
Hardware Asset Management (HAM)
- Asset Lifecycle Management | Inventory Management | Asset Tracking | Contract Management | Audit and Compliance
Security Operations (SecOps)
- Security Incident Response | Vulnerability Response | Threat Intelligence
Virtual Agent
- Chatbot Framework
Software Asset Management (SAM)
- License Management | Software Inventory | Usage Tracking | Compliance Management | Contract Management
Strategic Portfolio Management (SPM)
- Project Portfolio | Application Portfolio | Financial Management