- Analytics, BI & Reporting
- Orchestration & Automation
- GenAI Solutions
- Chatbot / Virtual Assistants
Cloud Services
Analytics, Automation, AI_ML Solutions
Platform Solutions - ServiceNow

IT Service Management (ITSM)
- Service Request | Incident | Problem | Change Management| CMDB

Customer Service Management (CSM)
- Case Management | Knowledge Management | Field Service Management

Application Development
- Custom Application Development | App Engine Studio

IT Operations Management (ITOM)
- Event Management | Operation Intelligence | Discovery | Service Mapping

Human Resources Service Delivery (HRSD)
- HR Case Management | Employee Service center | Onboarding and Transitions

Performance Analytics
- Dashboard and Reporting | Data Visualization

IT Asset Management (ITAM)
- Asset Management | Asset Discovery | Contract and Warranty Management

Governance, Risk, and Compliance (GRC)
- Policy and Compliance Management |Risk Management | Audit Management

Integration Hub
- Integration Connectors |Flow Designer

Hardware Asset Management (HAM)
- Asset Lifecycle Management | Inventory Management | Asset Tracking | Contract Management | Audit and Compliance

Security Operations (SecOps)
- Security Incident Response | Vulnerability Response | Threat Intelligence

Virtual Agent
- Chatbot Framework

Software Asset Management (SAM)
- License Management | Software Inventory | Usage Tracking | Compliance Management | Contract Management

Strategic Portfolio Management (SPM)
- Project Portfolio | Application Portfolio | Financial Management